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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast with Google TV 4K and BBC iPlayer

I have just purchased a Chromecast with Google TV 4K. My Internet source is via a full fibre connection and the WiFi signal at the position where the stick is located is over 100Mbps. My configuration works correctly for other streaming sources such ...

Mike76 by Community Member
  • 3 replies
  • 0 kudos

Can't communicate between iphone and Chromecast

I'm trying to set up newly bought Chromecast, but keep getting error msg saying that :Master bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy setting...

WendyW by Community Member
  • 6 replies
  • 0 kudos

Hitting the back or home button goes to "for you."

Good morning, I've got a google chromecast. I'm using the chromecast remote. When, I'm watching TV and hit the back or home button the program guide goes to the last channel i was watching but then jumps to "for you" and the channel guide goes back t...

Chromecast with google tv

I am trying to set the input It brings up the screen to change the input But doesn't allow me to click to change input It's clicking on the chromecast screen not the pop up input screen

Non-standard power supply error

Hello, I have checked around for suggestions related to the non-standard power supply error. I have completed a factory reset and confirmed that I am using the original power supply. It worked fine for over 2 years and now is giving me the error. Any...

userslim by Community Member
  • 8 replies
  • 1 kudos

Chromecast audio dongle

I have heard rumours about a new generation of Chromecast audio in development and was wondering if these rumours are true? Personally I would love to see a new Chromecast audio dongle.

bendono5 by Community Member
  • 2 replies
  • 1 kudos

Chromecast can’t find wifi

For some reason my chromecast can’t find my wi-fi. I tried restarting it, resetting, deleting the app but it’s still not showing up even thought it shows my neighbours’ wi-fi which is significantly further away. My laptop and phone connect to it with...

Resolved! Bluetooth on Google TV doesn't work!!!

Hi Guys, I hope you all have a good day! So I have a problem. I want to connect my JBL LIVE660NC to my chromecast with Google tv but it said many times that it can pair. I hope that you can help me with this!

Chromecast gen 1

I'm streaming the BT Sport app from my android phone to a Chromecast stick (gen1). Picture is perfect, as is sound quality, however the sound is approximately 2 seconds ahead of the video, how can I rectify this?

Leroy72 by Community Member
  • 3 replies
  • 0 kudos
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