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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11135 Views
  • 0 replies
  • 8 kudos

Resolved! I can't access my local TV stations.

I can't access my local TV stations. It says I have to define my area, which I already have, but when I click the button to proceed, I get the little circle spinning around and then get an error message. How do I fix that, so I can watch my local sta...

JN by • Community Member
  • 605 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast requires factory reset every time I use it

I just bought a new chromecast (2nd gen). I can set it up fine and cast to it, until I leave the house with my phone. When I come back, it says the chromecast can’t be connected to from my phone. The router is within 15 feet of the chromecast, and we...

Hisense TV with Chromecast built in won't show my pictures

I have a new U8G Hisense tv after having used the add-on Chromecast for years (including the new android tv one) and historically I've used my Google photos as the screen saver/backdrop. For some reason there is no option to do so on this tv, even wh...

Curds301 by • Community Member
  • 2615 Views
  • 6 replies
  • 1 kudos

Resolved! My Chromecast won't connect to the tv or phone. And the light worn work

Our Chromecast won't connect to the tv. It keeps saying no signal. We've checked the wifi and turned it off and on with the cast also off and rebooted it. The light on the side won't work either. I've tried to reboot it with the button but it doesn't...

Tamsin1 by • Community Member
  • 1906 Views
  • 3 replies
  • 0 kudos

remote control

I bought my Chromcast mid June and have had to replace the batterys every month, I have tried differant bands but has made no differance, would it be a faulty remote. The seller has still to get back to me.

kel by • Community Member
  • 412 Views
  • 2 replies
  • 0 kudos

Resolved! BBC iPlayer

I’m trying to connect my iPhone to LG smart tv 

Ln by • Community Member
  • 822 Views
  • 3 replies
  • 0 kudos

Resolved! Casting from YouTube

YouTube don't show the tv icon to cast to my Chromecast

OmarGH by • Community Member
  • 681 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home won't cast to Chromecast

When I tell Google Home "Play ____ from Netflix", it responds "Playing ___ on Living Room TV" and the TV turns on and it opens it to the Chromecast home screen but that's as far as it goes. I repeat the command, still the same thing. I can say "Open ...

Ready to castt

I've tried all the suggestions and all of a sudden my tv keeps saying "ready to cast" but doesn't

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