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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11004 Views
  • 0 replies
  • 8 kudos

chromecast always asking allow connection even i had allow it

Hi GuysI having an issue, I was able to cast the screen with chrome cast, but after I finish casting in next day when I using my mac it suddenly prompt out a message asking to allow the connection, it happens quite frequently when I using the mac, do...

yoongacme by • Community Member
  • 460 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast will not work with T-Mobile Home Gateway

Does anyone know if the CC problem with the T-Mobile Home Gateway has been solved? There have been dozens of complaints on the T-Mobile Gateway support site.T-Mobile issued a general firmware update in May, '21 and no complaints have been posted sinc...

Felinis by • Community Member
  • 3361 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast not connecting to my wifi

My chromecast keeps trying to connect to "dining room t.v b" which isn't my wifi connection. This interferes with the connection every time its trying to recognise my WiFi. The "dining room t.v b" is a Google connection as well can you tell me what's...

MyzTeka by • Community Member
  • 990 Views
  • 3 replies
  • 0 kudos

Resolved! trailers playing in french

i’m in canada and i have selected english ( united states) and my chromecast+google tv plays my disney+ trailers in french. i do not have an option for english ( canada) my only other english option is english ( united kingdom). bought the item in ca...

phop by • Community Member
  • 2654 Views
  • 15 replies
  • 0 kudos

The play store trippin

It won't let me delete Google go so I can't even download Google and use the assistant on my Chromecast

get error message for chromecast - disconnected device

I've setup chromecast succesfully with my iPhone and both the phone and chromecast dongle are on the same wifi network. Everything is enabled but when I go to connect it says disconnected device. I've tried rebooting chromecast several times and it's...

Petra by • Community Member
  • 446 Views
  • 3 replies
  • 0 kudos

REMOTE CONTROLLER

My remote control will not control the volume. I have tried to re-set/etc. Please help

Redhead1 by • Community Member
  • 534 Views
  • 3 replies
  • 0 kudos

Resolved! I can not install Disney Plus in my new Chromecast with Google TV

Recently I have bought Brand new LG 65" OLED TV and a Chromecast with Google TV. When I was downloading apps I found that I can not install Disney Plus from Google Play Store. It shows: "Your device is not Compatible with this version" of Disney Plus...

cast icon not appearing in apps

since last 2-3 days its happening. cast icon not appear on apps like Netflix hotstar whereas the on google home it shows our Chromecast. even with YouTube its not showing our chromecast. please help

Ashutosh by • Community Member
  • 504 Views
  • 3 replies
  • 0 kudos
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