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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11085 Views
  • 0 replies
  • 8 kudos

REMOTE CONTROLLER

My remote control will not control the volume. I have tried to re-set/etc. Please help

Redhead1 by Community Member
  • 540 Views
  • 3 replies
  • 0 kudos

Resolved! I can not install Disney Plus in my new Chromecast with Google TV

Recently I have bought Brand new LG 65" OLED TV and a Chromecast with Google TV. When I was downloading apps I found that I can not install Disney Plus from Google Play Store. It shows: "Your device is not Compatible with this version" of Disney Plus...

cast icon not appearing in apps

since last 2-3 days its happening. cast icon not appear on apps like Netflix hotstar whereas the on google home it shows our Chromecast. even with YouTube its not showing our chromecast. please help

Ashutosh by Community Member
  • 508 Views
  • 3 replies
  • 0 kudos

Sonido con Iptv

No consigo oir el sonido -la imagen va bien- de las películas que mando al Chromecast con ninguna app de Iptv... Con YouTube, por ejemplo, no tengo ningún problema. ¿Alguna sugerencia, por favor? O ¿alguna app que sepáis que funciona bien?Gracias!

JJ70 by Community Member
  • 550 Views
  • 3 replies
  • 0 kudos

Chromecast

Casting system audio is not supported on this device using Lenovo ThinkPad desktop. Casting does not work on Paramount Plus, AppleTV+, Peacock. Casting will work on Hulu, Netflix, HBOMax, and Disney+. please advise.

Robarama by Community Member
  • 1734 Views
  • 13 replies
  • 0 kudos

No audio in HBO MAX on Chromecast with Google TV using Bluetooth

It was working before but now it is not any more.I've tried reset the Chromecast, uninstall and reinstall the app, nothing is working Other apps work fine but only HBO Max has this problemAny body else has this issue? Any solution?

kn by Community Member
  • 949 Views
  • 5 replies
  • 1 kudos

Resolved! Chromecast Streaming Issues

We have several Chromecasts. New Issue for us: Youtube videos do not 'cast' to the chromecast/Tv screen - it reads a different 12 character Error Code with each different video. Other videos stream fine. When the PC/laptop is hardwired to TV, no prob...

chromecast doesn’t have wifi on google home app

 when I enter to the google home app on iPhone and iPad and select my Chromecast device “disconnected device” shows up, and it asks me to connect my device to the wi-fi but it is already connected I’ve tried everything on the help center, there’s onl...

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anaknj by Community Member
  • 1008 Views
  • 8 replies
  • 0 kudos

HBOMax Audio (none)

Sometimes HBOMax works via my Chromecast and sometimes it doesn't. I've tried rebooting everything. I've tried switching on/off various sound settings. If you choose, say, an HBOMax movie from the Chromecast home screen, the preview audio works just ...

Bobf by Community Member
  • 1391 Views
  • 11 replies
  • 1 kudos

Floating “checking upgrade” on chromecast

I have a floating "checking upgrade" panel on my chromecast but I cannot click anything on it. It just stick out and I can't watch anything. Anyone know how to fix this?

chpiyatas by Community Member
  • 435 Views
  • 3 replies
  • 0 kudos
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