Showing results for 
Search instead for 
Did you mean: 

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

new modem, now chromecast device isnt found

Hooked up new modem from Suddenlink yesterday , now trying to cast Netflix to tv and chromecast device isnt found. There was a problem with the modem DSN and while our son was talking with Suddenlink tech , the tech fixed the DSN on Suddenlinks side.

LD by Community Member
  • 3 replies
  • 0 kudos

Wifi connection

It’s saying that the Chromecast and my phone could not communicated yet they are both on the same wifi network

Paulyo by Community Member
  • 3 replies
  • 0 kudos

Youtube TV will not load on chromecast with google tv

Youtube tv has trouble loading on my chromecast with google tv. So I uninstalled and tried to reinstall the app. But it took a really long time for app to reinstall and then I just got circles when I tried to login to youtube tv. So the problem seems...

ny2nc by Community Member
  • 3 replies
  • 1 kudos

Unable to check checkbox during wifi signin

I am unable to login to a wifi network at the facility I’m at. The join wifi network process brings up a browser window in which I must enter a password and check a checkbox. All attempts to check the checkbox result in submission of the page without...

pgilchrist by Community Member
  • 3 replies
  • 0 kudos


se me bloqueo mi caja dijital y no se como desbloquearla, me podrian ayudar ? por favor

Damian by Community Member
  • 3 replies
  • 0 kudos

Resolved! Chromecast Audio set up - aux in issue

Hi,I'm trying to set up Chromecast Audio (CA) to use with an old speaker system. The problem is that the 3.5 cable jack that comes with it doesn't fit anywhere on the old unit (except the headphone socket but that's not going to work!) My Aux In sock...

Chromecast (and google home) intermittent connection to other devices

Hi,I'm having intermittent issues casting to both my chromecast and my google home. They sometimes come up in the google home app and sometimes they don't. It will also sometimes disconnect from my phone mid cast but still continue to play through th...

lil-54 by Community Member
  • 5 replies
  • 0 kudos

Resolved! My Chromecast Ultra keeps rebooting

My Chromecast Ultra are connected with the proper power plug it came with.The device keeps rebooting it self when I stream. It’s very annoying. It’s not part of the preview program.Currently running firmware 1.49.250946Any suggestion to what I can do...

Nickeluli by Community Member
  • 4 replies
  • 0 kudos
Do you use automations or Routines in your smart home?
to vote