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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11143 Views
  • 0 replies
  • 8 kudos

Resolved! Chromecast Streaming Issues

We have several Chromecasts. New Issue for us: Youtube videos do not 'cast' to the chromecast/Tv screen - it reads a different 12 character Error Code with each different video. Other videos stream fine. When the PC/laptop is hardwired to TV, no prob...

chromecast doesn’t have wifi on google home app

 when I enter to the google home app on iPhone and iPad and select my Chromecast device “disconnected device” shows up, and it asks me to connect my device to the wi-fi but it is already connected I’ve tried everything on the help center, there’s onl...

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anaknj by Community Member
  • 1014 Views
  • 8 replies
  • 0 kudos

HBOMax Audio (none)

Sometimes HBOMax works via my Chromecast and sometimes it doesn't. I've tried rebooting everything. I've tried switching on/off various sound settings. If you choose, say, an HBOMax movie from the Chromecast home screen, the preview audio works just ...

Bobf by Community Member
  • 1395 Views
  • 11 replies
  • 1 kudos

Floating “checking upgrade” on chromecast

I have a floating "checking upgrade" panel on my chromecast but I cannot click anything on it. It just stick out and I can't watch anything. Anyone know how to fix this?

chpiyatas by Community Member
  • 438 Views
  • 3 replies
  • 0 kudos

Chromecast with Google Google TV - Remote

Hey all.I baught the latest chromecast with the Google tv. My problem is with the remote. 1 IT EATS BatteryThat's another thread do... This is about my remote control go a little wet, n I mean a little wet. Put it into rice n it was working again onl...

Ricey by Community Member
  • 675 Views
  • 5 replies
  • 0 kudos

Chromecast Built in

I have Built in - and a Samsung A22 - 2 tvs - and 2 weeks ago - all was working fineNow its not - I cannot get my Samsung A22 to talk to the TVs - CANNOT chromecastAny suggestions will be greatSettings for A22 MAYBE - HELP

Resolved! Google tv soundbar volume control

I've got my Google tv connected to a bauhn tv and soundbar connected to the tv with arc connection (aldi brands). Both the tv and soundbar turn in when I press a button on the Chromecast remote, but I have no volume control on the remote (I need to u...

Phil2 by Community Member
  • 2989 Views
  • 3 replies
  • 0 kudos

new modem, now chromecast device isnt found

Hooked up new modem from Suddenlink yesterday , now trying to cast Netflix to tv and chromecast device isnt found. There was a problem with the modem DSN and while our son was talking with Suddenlink tech , the tech fixed the DSN on Suddenlinks side.

LD by Community Member
  • 500 Views
  • 3 replies
  • 0 kudos
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