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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos


Hi I having issue in streaming videos once I started playing the videos it’s start to auto forwarding I try to reset and factory reset but the problem keep on occurring pls advice How to solve this issue

Pradip by Community Member
  • 3 replies
  • 0 kudos

Resolved! How to make chromecast forget old wifi network

I tried factory resetting but the chromecast is still trying to connect to my old network. I hold the button down but it does not start blinking or turn white. All that happens is it restarts and then shows the connection error.

Resolved! Clueless Chromecast user

I am not tech savvy…. I bought a chrome cast for my non- smart TVs. I have done everything I can find to do but can’t get Netflix to play. I’m so lost.i don’t know if I have 1st or 2nd gen chromecast. It’s hooked up, I have Google home and Netflix on...

Ann by Community Member
  • 4 replies
  • 0 kudos

Flora Karau

Can't find about chromecast won't work. Watching TV YouTube Google home

flo by Community Member
  • 3 replies
  • 0 kudos

connection of chromecast with wifi router 5G

Hi, yesterday i faced issue with my chrome cast model (nc2-6a5 1600) which connected to my TV, it is not connecting to my 5g WiFi through Nokia router Nokia 5g gateway 3.1it was working properly before with another router using the optic fiber cable ...

ahmedfayez by Community Member
  • 5 replies
  • 0 kudos

Speaker group doesn't wake TV

I can cast to my Chromecast and it will wake the TV. However, when casting to the speaker group it will not wake the TV. The speaker group contains the Chromecast.The chromecast ultra is likely not sending the correct HDMI-CEC signals (how an HDMI de...

jajaja by Community Member
  • 6 replies
  • 1 kudos

Chromecast viewport/resolution

According to my stats for nerds on YouTube my viewport on my 4k tv is 1280x720*1.50 but then my current res is 3840x2160@30. Is my tv showing 4k in this scenario?

theangus17 by Community Member
  • 3 replies
  • 0 kudos
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