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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Eurosport app crashing Motorola G8 phone

HiI cannot Chromecast the Eurosport app from my Moto G8 without it crashing the phone. This is a new problem. I have done numerous reboots and restarts etc and nothing works. My partner is able to cast this app without an issue from her Samsung phone...

Abatty by Community Member
  • 1 replies
  • 0 kudos

I gave up using Chromecast

My experience of Chromecast, in no particular order:It locks up and you have to re-boot the TV and the computer to reset it.Some things it just won’t play. It’s fine on the laptop but on the TV you get picture but no sound or (more commonly) sound bu...

Bug with pairing bluetooth headset in HD version. Pairs fine in 4K

Chromecast HD can't pair Soundcodr Life Q30 Bluetooth headset.It finds the device without problems, but when you click on it, it just says pairing... for about a minute before it says "Couldn't pair".This issue has been confirmed by others, it's not ...

JamesT2 by Community Member
  • 1 replies
  • 1 kudos

Peacock not playing Videos

I have the up to date Version 4.11.22 Peacock App installed on my GCCWGTV 4K (Google Chromecast With Google Tv 4k) with the latest Google update version STTE.230915.005.S1.I have the Peacock Ad Plan and the App opens fine and I can Navigate, see and ...


I haven’t used in a year. Step by step set up for CCast Gen 2 with a new Dual Band Gateway Modem? Also , will previous sign in’s still be in place for Netflix, Prime, etc.?

garden54 by Community Member
  • 1 replies
  • 0 kudos

chromecast remote not working and wont reset

Hi, Im trying to pair a Chromecast with google Tv Remote to but i am unable to reset the remote and enter pairing. (taken from another chromecast that isn't used much, as original remote broke ) i have followed the instructions here: https://support....

Resolved! Chromcast Netflix 4k problem

netflix 4k and disney plus not working, only hd chromcast 4k tv hu557500 i have hdmi uhd on the input what could be the problem HBO max and you tube work normally in 4k

There is a defect in Dolby Atmos audio pass-through. you look at the “Audio Passthrough” clause in the Google Cast guide,• AC-3 (Dolby® DigitalTM audio technology)• E-AC-3 (EC-3, Dolby® Digital PlusTM audio technology)• MPEG-H Audi...

BlueWindy by Community Member
  • 1 replies
  • 0 kudos
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