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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! update to my chromecast

I get a message " Chromecast is no longer supported on Kayo" how do I update my gen1 chromecast? I just have a Chromecast dongle that I plug into my TV HDMI port and the dongle has no buttons. Help please

Rolf2 by Community Member
  • 3 replies
  • 0 kudos

Marca de tv Ghia no aparece en la lista

Buenas, mi tv smart GHIA de 55" no aparece en la lista de dispositivos, alguien conoce si tiene algun equivalente en otra marca que si aparezca? de antemano gracias.

EzojWsj by Community Member
  • 3 replies
  • 0 kudos

Chromecast cannot be seen by my Windows 10 PC

Hello all, As of yesterday a random event occurred: my PC stopped being able to see my Chromecast. My iPhone can still see it however, and indeed can connect without issues. Doesn't matter what app on my PC I'm trying to cast from, it just won't appe...

Vrtanes by Community Member
  • 3 replies
  • 0 kudos

Local settings is on still won’t cast

My local settings is on and it still won’t cast? I used it the other day aswell and it was fine. I’ve restarted the chromecast, my phone and the wifi and it still won’t work. Everything is updated also and I’ve checked the local settings millions of ...

Cj47 by Community Member
  • 3 replies
  • 0 kudos

Resolved! chromecast ethernet adapter

Is the chromecast 2020 ethernet adapter the same as the chromecast 4k 2022 ethernet adapter?I mean: is there just one ethernet adapter product or is there one separate product for each chromecast (perhaps different specs)?

First_Last by Community Member
  • 12 replies
  • 0 kudos

Chromecast with Google TV 4K and BBC iPlayer

I have just purchased a Chromecast with Google TV 4K. My Internet source is via a full fibre connection and the WiFi signal at the position where the stick is located is over 100Mbps. My configuration works correctly for other streaming sources such ...

Mike76 by Community Member
  • 3 replies
  • 0 kudos

Can't communicate between iphone and Chromecast

I'm trying to set up newly bought Chromecast, but keep getting error msg saying that :Master bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy setting...

WendyW by Community Member
  • 6 replies
  • 0 kudos

Hitting the back or home button goes to "for you."

Good morning, I've got a google chromecast. I'm using the chromecast remote. When, I'm watching TV and hit the back or home button the program guide goes to the last channel i was watching but then jumps to "for you" and the channel guide goes back t...

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