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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Latest firmware version is not the same as displayed on google site

I have a chromecast with google tv, and when searching for updates, it shows the message "Your system is up to date". However, he is in the version of April 5, 2021, and on the google site, the latest version is dated June 8, 2021, but he can't find ...

Cambio de red

Cambie de red y no me reconoce la nueva red no me deja instalarlo. Que debo hacer ?Aparece un letrero que dice que no se puede establecer conexión wifi

Lorena by Community Member
  • 3 replies
  • 0 kudos

Connect to fritzbox

During re-installing, because of new provider, chromecast is looking for fritz box 7490 instead of 7590NZ.Can't connect.How can this be solved?

Rob72 by Community Member
  • 3 replies
  • 0 kudos

Cast works from my mobile but not from my laptop

Hello all,I connected my TV to android mobile using Chromecast device. However, my laptop chrome browser unable to find the TV ? I have followed the options from the below link but still did not work.

GKM by Community Member
  • 3 replies
  • 0 kudos


I want to download an app for Dutch TV called bvnlive. Is it possible. I can download it to phone but was hoping it would come up on the screen like Netflix etc. It's for an elderly person who's not tech savvy and wanted to make it a easy as possible...

Lizc by Community Member
  • 3 replies
  • 1 kudos

Cast Audio and video to different devices.

I have a GoogleCast Enabled TV and a Chromecast Audio hooked up to a pair of speakers embedded in my recliner. I was wondering if there is any method to cast Netflix on the TV and simultaneously cast the audio to the Chromecast Audio. If possible, cr...

JQuB3 by Community Member
  • 3 replies
  • 2 kudos
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