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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11689 Views
  • 0 replies
  • 8 kudos

Chrome cast & google nest mini

Why i can’t ask google nest to play netflix on my chrome cast tv? Shouldn’t it be sync automatically?

Zara by Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Resolved! Chrome Cast remote controller unable to nagivate when on home screen

The remote controller will not navigate (using circle up down side/side) in the home screen. I can use the "speak search" to get to an app and once there, can navigate (using circle up down side/side) fine. So the remote controller appears to work fi...

jovdw69 by Community Member
  • 1702 Views
  • 9 replies
  • 0 kudos

Resolved! 1gen chromecast connect issue

I have a 1st gen chromecast for years now. Today it showed that it could not log to my wifi. I have not changed the password for the wifi so I tried turning off the tv several times, this not worked. I reset manually the device and now it only says t...

USB port to power chromecast

Hello there, I would like to get Google chromecast but I would like to use my USB port on my TV to power the Google Chromecast. Is this possible? I have 3 USB ports on the back of my Sony (model number: kd55x7000g )TV each of which provides 5V and ma...

Chromecast 5.1 Sound Problems, Setup

Google Chromecast connected to Sony STR-ZA2100ES 7.1 AV Receiver. My TV is a Sony Bravia 55X850B. Not all apps playback in surround sound. I have not attempted Disney+ with Dolby Atmos. Also have not tried Hulu. Have sound settings set for Dolby Digi...

Samsung TV doesn't detect Chromecast Google TV

My Samsung TV from 2018 doesn't seem to detect correctly the Google TV. When I connect it, it only displays a general HDMI port in the menu. When I click on that, the cec doesn't work: it first says it is scanning for devices, and I have to click on ...

Nukles by Community Member
  • 947 Views
  • 3 replies
  • 1 kudos

Android Phone can't see chromecast

Hi There,I have a Samsung galaxy note 9 which cant see my 3 Chromecast audio's and a Chromecast 2nd gen.The other 2 android phones and an iPhone and my desktop can all see and use them. I factory reset the Chromecasts and set them up again using my N...

Jidston by Community Member
  • 653 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast edition

How do I find out which edition Chromecast I have?

Shandrew by Community Member
  • 656 Views
  • 3 replies
  • 0 kudos
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