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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! google home devices not in chromcast on desktop

Usually all of the speakers and nest wifi devices are in the pinned chromecast app on my desktop. Now only the tv shows up. Suggestions? All are on the same network.

dhouck by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast settings

Where are the settings? I'm using a normal TV (not a smart TV) so they are not on the top right of the screen... And they never will be. So, where are they? How can I access them? Surely they can be accessed through android?

Jw by Community Member
  • 3 replies
  • 0 kudos

Ads, ads, ads!

Why are we seeing ads on a device that we bought? If you want to serve up ads, then give the devices away for free.

Brausmith by Community Member
  • 0 replies
  • 0 kudos


My chromecast is dark and poor quality on a PC monitor. How can I fix this? When using the chromecast with a gaming pc monitor the image is really dark and grainy. This issue doesn't occur with any other hdmi device, ie a computer with this monitor, ...

AnnMo by Community Member
  • 0 replies
  • 0 kudos

WiFi connection

Can someone help me figure out why it won’t connect to WiFi. It worked good for months and now it won’t connecnt

No by Community Member
  • 3 replies
  • 0 kudos


Urgently trying to set up chromecast , want to use iPhone to hotspot so I can mirror. Can’t get through set up as it’s looking for wifi that I don’t have.

kelbakes by Community Member
  • 7 replies
  • 0 kudos

Chromecast factory reset everytime 🤬

So i have multiple chromecast units set up in my home. They all worked fine until recently one unit “lounge room” keeps disappearing from view when i am trying to cast to a tv to which it is connected.I have checked all of the recommended tips and re...

Wardy by Community Member
  • 3 replies
  • 0 kudos
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