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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11138 Views
  • 0 replies
  • 8 kudos

Remote work to stay paired

My remote won't stay pair between power cycles.I've changed the batteries. I've re-paired the remote using varries methods. It works during the time I'm using it, but after I turn my tv off the remote stops working.

KayCee1 by Community Member
  • 304 Views
  • 4 replies
  • 1 kudos

Audio failing on bluetooth

My chromecast is playing sound via bluetooth to my JBL Encore box, but the audio keeps failing during playback. I tested the box with other bluetooth devices and it worked normally but with the chromecast it keeps failing. What can I do?

Resolved! Volume button doesn't work for Chromecast with GoogleTV HD

Hello, I bought a Chromecast with Google TV(HD, Snow) recently but everything other than the volume buttons seems to function as they should. I still have to rely on my universal tv remote for volume while using chromecast. Any help or advice would b...

Dibbi by Community Member
  • 339 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast difficulty

I have purchased a Chromecast enabled Google TV (Sony) and I am wanting to cast my laptop screen to the TV screen. I have seen adverts for Chromecast handsets, have read articles on Google Home and Google Nests, have seen articles about Chrome, but I...

sanalexan by Community Member
  • 416 Views
  • 3 replies
  • 0 kudos

Chromecase Drops Wifi when display setting changed to 4K

Hello everyone, I've encountered an issue with my Chromecast and was hoping someone could offer some assistance. When I attempt to change the display settings to 4K from 1080p on my TV, it immediately loses connection to the WiFi. Note, the change to...

Xavore by Community Member
  • 376 Views
  • 6 replies
  • 0 kudos

Setting up a chromecast

Trying to set up a chromecast but it keeps telling me I'm using an invalid password for the wifi.It is for sure the correct password.this is a new. Never before used Comcast unit.

Ja18 by Community Member
  • 203 Views
  • 1 replies
  • 1 kudos

Unable to add devices to Chomecast Remote (Chromecast with Google TV)

Hi,I've had a Chromecast with Google TV (4K) for only just over a year now. Initially it was fine, then over time the voice assistant function stopped working, then we started having issues with apps not loading/working properly. All advice I saw onl...

thecfos by Community Member
  • 2667 Views
  • 5 replies
  • 1 kudos

Chromecast 4k suddenly not working with Anker 332 USB C hub

Spoiler (Highlight to read) Hey guys, so about 2 months ago I ordered a Chromecast 4k. With it, I bought a Logitech k400 plus wireless keyboard (screw using the remote to type on that), a 45W Power port, a 500GB USB C flash drive, and an Anker 332 US...

bkramer by Community Member
  • 542 Views
  • 2 replies
  • 0 kudos
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