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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11084 Views
  • 0 replies
  • 8 kudos

Chromecast not properly working with spotify.

Hi, whenever i try to play music on Spotify through the chromecast to my TV, it constantly cuts the song short by about 5% of the song at the end. Thus i cannot hear any song from start to end. Anyone know what the issue might be?

kris5 by • Community Member
  • 311 Views
  • 1 replies
  • 0 kudos

Chromecast from Youtube app to TV stuck on loading

This issue started yesterday. I cast from the Youtube app on my iphone to my TV. Yesterday, the picture quality lowered substantially and became heavily pixelated, and one second into the video, it gets stuck on the “Loading” screen permanently. It i...

bundtsmug by • Community Member
  • 3082 Views
  • 16 replies
  • 1 kudos

Chromecast Audio Only

I have seen a lot of posts with my problem but I have not yet found a solution given that has worked. I have a Samsung Galaxy S22.I have a Google Chromecast 2nd Generation. I am using the same WIFI network. I can use the Google Chromecast when connec...

Indy1973 by • Community Member
  • 388 Views
  • 3 replies
  • 0 kudos

Casting via a webpage

I'm trying to play some videos which are on sports websites, but don't show the Chromecast symbol, so I can't cast them except by casting my screen, which doesn't work well. I think the lack of CC is by design, because the videos may also be availabl...

Gabbee by • Community Member
  • 559 Views
  • 3 replies
  • 0 kudos

Chromecast Resetting Nonstop

Disclaimer: Not sure which Gen my vhromcast is but I would assume 1st or 2nd.My chromecast keeps reseting itself after every couple of minutes. My shows cast perfectly then it goes blue screen, resets, Google logo, then picture with time. Sometimes i...

nszugye by • Community Member
  • 133 Views
  • 1 replies
  • 0 kudos

Chromecast not playong

When tried to cast a movie,  a message Chromecast  not playing appears 

Chromecast defective?

Hi. I've had 2x Chromecasts misbehaving now, I plug the device in via wall socket and TVs hdmi, it has been previously working fine but now just before it reaches the user screen (with photo on), it cuts out and starts all over again repeating this o...

Robbo666 by • Community Member
  • 180 Views
  • 2 replies
  • 0 kudos

Chromecast remote

I'm trying to connect my Thorn TV to the Chromecast remote but I can't find an alternative to pair with

Google home turns off Chromecast but not TV

I have had the Chromecast since September and I love it. The only complaint is that I when I use the Google home app to turn it off, only the Chromecast turns off but the TV stays on.If I use the chromecast control it turns off both the chrome cast a...

Jreynoso by • Community Member
  • 277 Views
  • 2 replies
  • 0 kudos
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