cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11018 Views
  • 0 replies
  • 8 kudos

Inserting batteries

How do you open the remote without damaing it to insert batteries

PerryL by • Community Member
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! No remote for Chromecast

Someone gave me a Chromecast device but no remote. Is there a remote I can download on my Android phone

Jess13 by • Community Member
  • 273 Views
  • 1 replies
  • 0 kudos

Chromecast remote back button not working on YouTubeTV app

All remote buttons work except the BACK button when YouTube TV is the active app. The BACK button works otherwise. It's not the remote; it's something in the Chromecast device. The same is happening when I use my Sony remote where all buttons work ex...

JS0029 by • Community Member
  • 1216 Views
  • 3 replies
  • 0 kudos

Chromecasting ROH stream to Sony TV from Samsung S14

When trying to view a Royal Opera House Stream the title band and the time band remain on the screen, do not disappear. The title window shows "object Object" beside the title. The problem doesn't appear with any Utube stream. ROH help says the probl...

Compresso by • Community Member
  • 254 Views
  • 3 replies
  • 0 kudos

My chrome cast is automatically mute

Dear G I dont know what's wrong with my chrome cast.at first the sound on my chrome cast was fineThen a few months ago something strange started to happensuddenly when we watched YouTube on the TV that had chrome cast we lost the sound.Previously we ...

Resolved! Updates Blocked

Hello,I am the tech coordinator of a school that uses Chromecast in our classrooms. I recently tried to install a new device and it got as far as the update and it dropped connection. I was able to take it home and update it and get it working in the...

Resolved! Recording programs

How do I record a program while watching it? And how do I set a series to record?

Robertto by • Community Member
  • 407 Views
  • 1 replies
  • 0 kudos

3rd Generation Chromecast

Hi, I am hoping someone could please help provide me with the steps to change the energy saving options on a 3rd Generation Chromecast. My Samsung tv keeps turning off after a period of time and it didn’t do this prior to installing the Chromecast. T...

John39 by • Community Member
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! Google Chromecast

When I use the Chrome Tv, it clearly holds programs in memory so when you go back to them later, they are still running and come up very fast. The problem with that is in my case, Sling TV froze up at the program guide. I couldn't exit the program. S...

Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels