cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11155 Views
  • 0 replies
  • 8 kudos

Chromecast not working after moving

I just moved and also changed my internet provider. But now my chromecast doesn’t work anymore. The TV and the chromecast is the same, just the Wi-Fi and location is not.it looks like my tv does recognize the chromecast and I can also find it on my p...

ChrFar by • Community Member
  • 311 Views
  • 2 replies
  • 0 kudos

Kids profile daily screen time limit not working as expected.

I bought the chromecast specifically to control the TV for the kids and setting limits on how and when they can watch. I have now found out that my kids can watch as much youtube on their profile as they like as it does not contribute to the daily sc...

Chromecast with Google TV and Sencor TV.

Good day,I recently bought a Chromecast with Google TV (HD version). I tried it on a Philips TV, where it worked perfectly. However, my original intention was to use it on a Sencor TV (specifically model: SLT 3229DVBT). Anyway, when I launched Chrome...

Timysek by • Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Chromecast remote for Technics AV-reciever

Hello,Just bought a chromecast with google tv. I've tried to set it up so I could control volume with the Google remote on my Technics SA-GX100L but it won't work.I've tried choosing Technics reciever when configuring the remote but without luck. Is ...

Chronos by • Community Member
  • 129 Views
  • 1 replies
  • 0 kudos

CCwGTV Only Showing 1080

My CCwGT isn't showing any options for 4K resolution in the display options. The only resolutions available are 480p, 720p, and 1080p. It's plugged into an HDMI port that's 4K capable with HDCP2.2. It's an optoma Cinemax D2 UST capable of it so I can...

Ranger18 by • Community Member
  • 144 Views
  • 1 replies
  • 0 kudos

Is Chromecast with Google TV fixed yet?

So I bought a Chromecast with Google TV over a year ago, and I sent it back within a couple of days because it was just awful.Let me explain.I have used Google/Nest Home Minis and Chromecast devices for years - casting was seamless from my device, bu...

JonB222 by • Community Member
  • 182 Views
  • 1 replies
  • 0 kudos

Being forced to use phone for remote

On my TV, searching any of the apps with my voice works fine, but I can't get the on-screen keyboard to show up when I want to type. It tells me to use my phone. That works, but I often prefer to just use the Chromecast remote. I went into settings a...

Renee3 by • Community Member
  • 356 Views
  • 3 replies
  • 0 kudos

can’t mirror from iPhone to chromecast any more

I’ve been using this chromecast on my Sony TV since last year, and I used to have the device on the Screen Mirroring function ( iOS native) to easily cast content from my phone to the TV. In the Google home app there used to be a casting button too. ...

Tsubasa by • Community Member
  • 705 Views
  • 1 replies
  • 1 kudos

Chromecast with Google TV 4K goes Unresponsive

Hi All,Our Chromecast with Google TV (4K) has a rather odd issue, and given that this is our second device with this issue (we exchanged the last one) I'm now convinced the issue lies somewhere else but I'm now out of options so get your thinking cap...

Grant19 by • Community Member
  • 899 Views
  • 20 replies
  • 0 kudos
to vote
Labels