Sorry for the late response, but I wanted to drop in here to help.
I understand that this issue can be frustrating but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
We haven't heard back from bjd, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Garrett!