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casting galaxy tab a 2016

Reagan1
Community Member

When I cast my full screen it won't  work but  if I cast frome video stuff lime youtube it works when casting through Google home it turns black screen and seas nothing sound plays through it tho but it's just black screen and the led flashes white but it's setup and I triedon't rebooting everything my device wifi and cast it won't cast my screen.

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Reagan1,

I apologize about the late response, thank you for your patience on this! Were you able to fix that casting issue? If not, I'd be happy to help out, since I know how hard it can be to figure out this issue on your own. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this only happen on YouTube, or all apps?
  • Are you able to cast from another device, such as a phone or tablet?
  • What color is the LED light on the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Reagan1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran