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changing wi-fi networks on chromecast 1st gen

jejharrington74
Community Member

This week, we had to replace our Wi-Fi router in an emergency and start a whole new home network. But I cannot figure out how to connect my Chromecast since I have no access to the original network. I tried the factory reset but the Google Home app does not detect the Chromecast and then I hit a brick wall

8 REPLIES 8

cockamamie
Community Member

SAME!

 

MJH
Community Member

I have a similar issue

 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I'll be locking this thread if we haven't received a response from you in 24 hrs.

 

Should that happen, feel free to start a new thread if you need assistance and we'd be glad to help.

 

Thanks for the help, MJH and Jeran.

 

Thanks,

Jennifer

MJH
Community Member

Go to your wifi settings on your phone and find your Chromecast device there.  

Go back to Google Home connect there.  It will then prompt you to connect your device to your home wifi.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

badbird
Community Member

I am disabled and also cannot get any help from this empire of wealth that disregards the handicap .

Jeran
Community Specialist
Community Specialist

Hey there badbird,

 

We are happy to help out with any Chromecast issues you are having, are you having issues changing the Wi-Fi Network on your Chromecast? Have you already attempted a factory reset, or attempted to forget the network via the Google Home app?

 

I look forward to your response!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran