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chrome cast pc not working

meaa
Community Member

hi

i have been using my laptop windows 10  to cast youtube to my xbox one but now it been saying "available for specfic sites" when i try casting my phone still casts and all my devices are up to date its fustrating HELP

5 REPLIES 5

Jeran
Community Specialist
Community Specialist

Hey there stuff,

I am sorry about the late response on this, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know troubleshooting casting issues can be a pain on your own. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is the Chromecast connected to the TV, or the Xbox?
  • What version of Google Chrome are you using?
  • Are you able to cast from other sites, such as Netflix?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Neilm831
Community Member

hi still cuts out the bbc music app every 80 secs only when using cast

Jeran
Community Specialist
Community Specialist

Hey there Neilm831,

 

We haven't heard back from meaa on this thread for a while, and it looks like your issue may be different. Would you be willing to create a new thread about your cutting out issue, and we can assist you over there? I'm going to go ahead and lock up this thread. 

 

Thank you so much!

 

Best regards,

Jeran