I've just found an old chromecast audio that we used to use a few years back but that has since been just laying there. When plugging it in it flashes an orange light for a fraction of a second before turning solid white, which should mean that it is connected to a network according to what i was able to find. The problem is that we switched our Router and thus the access to the wifi and i checked, the chromecast is not connected to the new network, which was what i expected but now i don't know what to do since holding the power button to reset the device doesn't seem to work and it also doesn't show up in the Google Home app
Hey there Religious,
Are you able to factory reset the Chromecast Audio from the Google Home app? Here is how to do it:
Give that a try and let us know if it works for you!
I have yet to add the Chromecast to the app and as far as I can tell this wouldn't work as the Chromecast isn't connected to the internet. Would this work if I logged into the app with the account this was originally set up with even though it the Chromecast is not connected to any Wi-Fi at the moment?
Thanks for getting back to us. You could try to use the same Google Account you used with your Chromecast Audio or a different one then during the setup, please check if you can see the Chromecast SSID in your phone's Wi-Fi settings.
If it's showing on the list of the Wi-Fi names, try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
Let me know how it goes.
The Chromecast unfortunately doesn't show up in my phone's Wi-Fi settings. I have just opened up the Chromecast to check if anything might have gotten fried but it doesn't seem to be the case. Is there any other way to reset the device or should I just accept that it doesn't work anymore?
Hey there Kivenkolo,
I'm real sorry about the slow response time on this, but I'm afraid the device may be out of commission. What I would recommend is that you get a hold of Chromecast support either by phone or online chat to see if they can dig a little deeper into this issue, but I'm not terribly confident they'll be able to do much for you.
I wish we could have resolved this problem, but if you had any other questions or concerns, please let us know.