cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

chromecast fabricado para um pais diferente

Meg
Community Member

Mensagem: chromecast fabricado para um pais diferente e não é compativel com sua rede wi-fi.

já desisntalei o programa, limpei cache, dei reset e nada.... não consigo conficurar.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Meg,

I apologize about the late response, thank you for your patience! Were you able to fix that country issue? If not, I'd be happy to help out, let me just ask you some questions:

  • When did this issue start happening?
  • Did you purchase this Chromecast from another country?
  • Do you have your location set up in Google Home?
  • Are you in a supported country?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Meg, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran