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chromecast with google tv its not recognized by my samsung tv

taylocs
Community Member

Hello!

I just bought the chromecast with google tv and it doesn't work. when I connect to my TV HDMI a message appears: " the resolution is not supported". My samsung TV is from 2010, model LN46C530, but until yesterday I used it normally with the chromecast generation 1.

 

Anybody with the same problem?

 

1 ACCEPTED SOLUTION

hello!

 

YES, i did that, i plug on my computer monitor and then plug it again on my samsung tv and it works 🙂

View solution in original post

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi taylocs,

 

Thanks for reaching out. Could you please try to plug the Chromecast with Google TV on a different HDMI port on your TV and test? Plugging it on a different TV screen might also help.

 

Thanks,

Jennifer

hello!

 

YES, i did that, i plug on my computer monitor and then plug it again on my samsung tv and it works 🙂

Jeran
Community Specialist
Community Specialist

Hey there taylocs,

 

I'm glad to hear that it works now! In that case, did you have any other questions or concerns we can address?

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from taylocs, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran