cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

chromecast

mrgoat102
Community Member

I live at a college dorm and i need a mac address to connect to it. Im currently setting my chrome cast up and I have tried to go to the 3 dots to get to the mac address and i cant access it 

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

Maybe you can set up the device temporary with a mobile hotspot to access the MAC address?

 

Regards,
Cathal

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, Cathal_S.

 

mrgoat102, I agree with Cathal_S. If you experience any issue locating the MAC address during setup, please set up your Chromecast first using a different Wi-Fi network or hotspot. Note: This is applicable to all Chromecast devices, except Chromecast with Google TV.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey mrgoat102,

 

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from mrgoat102, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for help on this, Cathal and Jennifer!

Best regards,
Jeran