10-17-2022 05:30 PM
4 devices now I have had to factory reset because google can not fix white flashing light pairing issue.
I can not not (will not) factory reset this one, just because it told me to change batteries.
This is simply not good enough, for over a year these problems have been popping up and NOTHING is ever done.
I tried the googletv app on 4 devices, EVERY SINGLE ONE on selecting device said enter 6 digit code displayed on tv even though it has NEVER displayed a code on any of the times I have tried, even so I only had 3 seconds to enter before it reverted back to select device.
As above, simply not good enough, so far every time a battery change or a remote 'falling over' means a factory reset
Please sort this out folks
10-21-2022 04:43 PM
Hi wood8086,
That certainly hasn't been easy for you ― let's sort this out.
A few questions: is this an initial set up or working previously? When did the issue start? Are you getting any messages when pairing the remote?
In the meantime, try these steps:
I understand that you don't want to reset your device, however resetting your device to default settings is the next best step. Give it a try!
Keep me posted.
Best,
Dan
10-24-2022 06:12 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Dan.
Thanks,
Archie
10-27-2022 10:29 AM
Hey wood8086,
Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran