how do i get my google photo albums to display on the ambient mode setting options?

[Chris]

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Original Poster: Anni 9587 

not a nest display, but using a google tv plug in to cast my shows. i spent a lot of time making an album of photos to display in ambient mode, and although they were all showing up earlier, when i went into the ‘google photos’ option a second time, none of my albums show up anymore. just a message that says something about going into the google homes settings, but i looked everywhere in those and other settings and couldn’t find anything with this issue. any help appreciated thank you!!

[Chris · Accepted solution]

yes thank you! i disconnected my tv from gym google account and reconnected it and they showed up again.

-Anni 9587

[Donpadilla5]

What was the solution??

my ambient mode does not find my 30 photo albums. 

[JenniferV]

Hi Donpadilla5,

Thanks for reaching out. If your private or shared albums don't appear and you expect them to, please turn off curation for those albums by changing the “Personal photo curation” setting to “Live albums only. You may visit this support website article to learn more about the ambient mode feature for your Chromecast.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? Did the step help?

Regards,

Jennifer

[JenniferV]

Hello Donpadilla5,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer