iPad won’t connect to Chromecast

[Anschauder]

My iPad used to cast to my tv with Chromecast.  I changed the router and Wi-Fi, but now I cannot cast from my iPad.  I made sure that everything is on the same network and I followed the instructions to restart/reboot everything. Nothing has worked. My husband has an android and he is able to cast. I don’t understand why changing the network would impact my ability to cast. Help please. Thank you!

Anne

[Jeran]

Hey there Anschauder,

I apologize for the late response, and thank you for being patient! Were you able to get your iPad connected to your Chromecast? If not, I'd be happy to help you figure this out. First, do you receive any specific error message when you try to cast? If so, please let me know what the error message is, and I can provide more specific troubleshooting. For now, go ahead and follow these troubleshooting steps.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,

Jeran

[Anschauder]

I believe I’ve already completed the above tasks. That being said, I will try again, however my iPad is off for repair, so I will have to try again once I get it back. 

[Jeran]

Hey Anschauder,

No problem at all! How long do you think it will be before you get that iPad back, so I know when to check back up on this thread?

Best regards,

Jeran

[Jeran]

Hiya Anschauder,

Do you know how long it will be before you get that iPad back?

Thank you,
Jeran

[Anschauder]

I wasn’t given a date. 2 weeks maybe? 

[Jeran]

Hello Anschauder,

No problem at all! I'll go ahead and check up on this thread in a couple of weeks then.

Best regards,

Jeran

[Jeran]

Hey Anschauder,

Do you have any more questions that I can address? 

Thank you,
Jeran

[Muddi]

Hi there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
 

Cheers,

Muddi