my tv isnt an option

[ashox]

i cant connect my remote to my TV because my TV brand isnt an option. is there anyway to fix?

[JenniferV]

Hi ashox,

Thanks for reaching out. May I know the brand of your TV? If your TV brand isn't on the list, it means that it isn't compatible with the Voice Remote. Please take note that although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Voice Remote. 

As a workaround, you may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. You may also search for TV remote codes online and see if any other brand matches the same code as your TV, and select that other brand instead. However, please be informed that this step may or may not work. 

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. How's it going. Do you still need help?

Thanks,

Jennifer

[JenniferV]

Hello ashox,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer