06-21-2022 06:15 AM
Hi, I'm enjoying my CCwGTV but my IPTV subscription service requires me to use the coloured buttons (red, green, yellow, blue) to access certain menus. I can't find a way to assign these buttons using the setting menu or the phone remote. My TV is an older Samsung model (not a smart TV). Is the only solution to buy a bluetooth remote (with the coloured buttons) and pair it with my CCwGTV?
06-25-2022 05:56 PM
Hi Xpatar,
Thanks for reaching out. We can only set up the buttons on the Chromecast Voice Remote to Chromecast with Google TV but not the buttons of the third-party remote. However, you may try to use a Bluetooth remote and pair it with your Chromecast.
To pair a Bluetooth-enabled remote or accessory, follow the steps below:
Thanks,
Jennifer
06-28-2022 05:58 PM
Hey there,
How's it going? Do you still need help?
Thanks,
Jennifer
06-29-2022 05:58 PM
Hello Xpatar,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer