06-03-2022 09:28 AM
I I have an older chromecast attached to a Samsung HDTV. When I cast video from YouTube or HBO Max I get overly saturated color. Is there any way to tone down the colors so it looks more realistic and not like a cheap video game?
Answered! Go to the Recommended Answer.
06-11-2022 06:13 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-12-2022 06:16 PM
Hey markyson,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
06-07-2022 05:30 PM
Hi markyson,
Thanks for reaching out. Quick questions: when did this start? Have you checked if the same issue persists when watching on your regular TV channel or casting from different Chromecast-enabled apps? Please reboot your Chromecast and try to plug it in on a different HDMI port on your TV. Plugging it in on a different TV screen and configuring the color (saturation) setting on your TV using your TV remote might also help.
Regards,
Jennifer
06-11-2022 06:13 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-12-2022 06:16 PM
Hey markyson,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
06-13-2022 01:35 PM
Thanks for your help! Sorry about the delay, I couldn't figure out how to get back into the Community. I think I am all good.
Take care
06-13-2022 01:48 PM
Hi there,
Thanks for getting back to us and glad to hear your issue is now resolved. Do you still have other questions and concerns?
Thanks,
Jennifer
06-17-2022 09:01 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran