power supply still not working

[abellaj]

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Original Poster:Sashi Arunasalam

I have plugged into mains power using a 5v 1.5a power supply and it still says plug into a power supply on the screen.

I have reset the device (unplug and wait 1 min and replug in). Still no luck.

[abellaj]

This has been resolved, the cable that came in the box is faulty. I tried another (phone charging cable) and it works.

Check your cable if you have this issue.

From: Sashi Arunasalam

[Jeran]

Hey there Sashi,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

[Jeran]

Hey there!

We haven't heard back from Sashi, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, GothamNY!

Best regards,

Jeran