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unable to set up.startup issues

Li
Community Member
3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Li,

I apologize about the late response, thank you for being patient! Were you able to get your Chromecast set-up? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Do you get any kind of error message?
  • What version of Google Home are you using?
  • What color is the LED light on your Chromecast?
  • What troubleshooting steps have you already tried?

In the meantime, I recommend you check out this article on common Chromecast connection issues, it may have a fix in one of its steps.

 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from At the, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran