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unpaired remote; accidentally unpaired the remote to the tv. How do I fix now please?

Dutchie
Community Member

I have tried factory resetting the remote, no joy still. Please help

1 ACCEPTED SOLUTION

djtetei
Gold Product Expert
Gold Product Expert

Have you tried to search the answer inside the community topics?

Use Google Home application built-in remote, navigate to Remote and Accessories, select your Chromecast remote and choose "Forget".

Remove the batteries, reinsert them, hold "Back" and "Home" on the remote, then with the software remote, select add. Wait until the device find the remote and in the top right corner of the TV you will see pair. Using the software remote, select "Pair".

View solution in original post

4 REPLIES 4

djtetei
Gold Product Expert
Gold Product Expert

Have you tried to search the answer inside the community topics?

Use Google Home application built-in remote, navigate to Remote and Accessories, select your Chromecast remote and choose "Forget".

Remove the batteries, reinsert them, hold "Back" and "Home" on the remote, then with the software remote, select add. Wait until the device find the remote and in the top right corner of the TV you will see pair. Using the software remote, select "Pair".

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Dutchie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran