Can no longer cast to a speaker group

[lukus]

Even though the speaker groups exist in my home app, I can no longer request radio is played on one of the groups using a voice prompt.

My Google home speakers have become far less intelligent over the past year.

Is this the final straw?

[Juni]

Hi lukus,
 

Thanks for reaching out — let's see what's going on. A few questions: what Nest speakers are we working with? When did it begin? What command are you using to play radio to your group? What message are you getting? Also, what steps have you taken so far?

You can reboot your Wi-Fi router, and once the network is back up, do the same thing to your Nest speakers.

Let me know how it goes.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[lukus]

Hi Juni

I think this was a glitch! It's now thankfully working again.

Thanks for reaching out.

Best

Luke

[LovelyM]

Hello everyone, 

Thanks for the steps that you've provided, Juni.

@lukus, I'm grateful for the update! I'm glad to know that your speaker group is working as it should. If you have other questions or concerns, feel free to inform me.

Cheers, 
Lovely

[LovelyM]

Hi again lukus, 

I just want to make sure you are all set. If you need anything else, please tell me.

Thanks, 
Lovely

[LovelyM]

Hey lukus, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Kind regards, 
Lovely