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Can't connect TV in Google Home

Veronica98
Community Member

Hello. I have recent bought a Google nest mini but The issue îs that I can't connect the Smart TV in Google home app to work with google assistant.

The TV is a Nei 65NE900.

Has anyboda had The same issue and can advise how to fix it?

 

Thank you! 

5 REPLIES 5

Juni
Community Specialist
Community Specialist

Hi Veronica98,

 

Thanks for posting — let me help you out. 
 

Please note that you can connect your TV to the Google Home app if your TV has a built-in Chromecast or a Chromecast device plugged into it. You might want to check with the owner's manual to see if your TV has it. Once confirmed, you can check out this article on how to link your TV.

 

Hope this helps.

 
Thanks,

Juni

Veronica98
Community Member

Hello!

Thank you, i will check.

In case the tv doesn't have a built-in chromecast will an external one help? (I will be able to control the tv with voice?) ?

 

Thank you!

Juni
Community Specialist
Community Specialist

Hi there,

 

Yep — you should be able to control your TV via voice command if a Chromecast device is plugged in. Keep us posted once you confirmed if your TV has a built-in Chromecast.

 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi Veronica98,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Cheers,

Dan