Cannot connect google home to my google wifi

[mjanak2]

My google home does not recognize my google wifi

[MplsCustomer]

@mjanak2 

To get suggested solutions in this community forum, you'll probably need to provide some additional details.

Otherwise, you could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[mjanak2]

I have the Google Home app on my Apple 13 iPhone.  I have been trying to link my Google Mesh Wifi system (3 antennas) to the Google Home app.   The "Google Mesh Wifi" is not listed as one of the product options on the phone app.  I have tried all wifi options listed, and none of them successfully link the Mesh wifi system.

When I purchased the Mesh wifi system about 4 years ago, I downloaded the Google wifi app and the system linked together effortlessly (1st try).  The app was perfect, and allowed me to easily troubleshoot issues and change the password.  This wifi app, however, has been discontinued, and replaced with the Google Home app.

I've "Googled" for answers over a dozen times, and have followed the procedures listed on several websites and youtube videos, and nothing is working.   How do I link my Google Mesh Wifi antennas to the new Google Home app?

[MplsCustomer]

@mjanak2 

If you're still using the separate Google Wi-Fi app, maybe this will help:

https://support.google.com/googlenest/answer/9547597

[mjanak2]

This did not work at all.  I don't have the Google Wi-Fi app.

I need to sync my Google Mesh pods to the new Google Home app.

[MplsCustomer]

@mjanak2 

I only suggested the link about migrating the Google Wifi app to the Google Home app because you said that you had installed your Google Mesh Wifi devices in the Google Wifi app 4 years ago.  I don't know what's happened in your case since.

Perhaps you should try contacting Support, where you can explain your circumstances more fully:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.