Hello. Can someone please contact me to assist in replacing my Chromecast remote control that is no longer working? I'd hate to have to go through Amazon to find a replacement that has a chance of not working properly. If someone in support could please contact me asap while I am sadly unable to use my Chromecast, I'd most greatly appreciate it!
Solved! Go to Solution.
Is it the Chromecast with Google TV remote that you are looking to replace?
Google sells these from their online Google Store
Thanks for the assistance Cathal_S.
Mschampagne Before we check your replacement option, try these steps first:
Hope this helps!
Thanks for letting us know. We can't check your replacement status without your information. I'd suggest to reply to the email from our team so that they can check your device status. Also, thanks for updating us — we appreciate it.
Since you already contacted our support team, I'll be locking this thread after 24 hours if we won't hear from you. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.