12-08-2022 06:36 PM - edited 12-08-2022 06:39 PM
My chromecast with google tv keeps stuttering, buffering and pausing all videos across all streaming platforms. Every 30 seconds the video we are watching pauses and buffers for a few seconds. It's been happening for a few weeks. Also it has always worked perfectly fine up until about 2 weeks ago. I tried a factory reset and tried lowering the quality of video and still nothing. I'm kind of at a loss of what I need to do next. It's very frustrating. Also our chromecasts in other rooms work great but we cast from our devices to those tvs unlike the chromecast with google tv and remote. Thanks in advance for your suggestions and help!
12-12-2022 02:16 PM
Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast with Google TV (4K). Please reboot your Chromecast with Google TV (4K) and Wi-Fi router. Swapping the location of your Chromecast devices might also help.
12-15-2022 03:06 PM
How's it going? Did those steps help?
12-18-2022 08:10 AM
I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.