Chromecast won’t restart

[hugokarup]

Hey

I just moved and I need to connect my chromecast to my new WiFi network. It tells me to restore the factory settings, but on the help sites it’s only possible when connected to a WiFi. This makes it impossible for me. Can anybody help?

[JillG]

This is a known issue and you can read more in this pinned post from the Google Community Team:  Answered: Regarding an issue with Chromecast 2nd gen and Chr... - Google Nest Community