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Getting rid of an old Google Home routine?

DebDiva
Community Member

I have two WYZE plugs running a lamps. One plug was once set up to control Christmas tree lights, the other has always run a lamp. After the Christmas season, I deleted the Christmas tree routine on Google. Somehow, the Christmas tree plug is still on the Christmas schedule. How can I reset the plug?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey DebDiva,

 

Thanks for visiting the Community.

 

Give these steps a try:

 

  1. Unlink your Wyze account from the Google Home app.
  2. Before linking it back, reboot your plugs.
  3. Link it back.
  4. If you'l get the same result, reset your Google Home and reinstall your Google Home app.
  5. If the issue persists, contact Wyze support to ask assistance in resetting your plugs.

Keep us posted.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

Checking back in — did the suggested steps work?

 

We'll be waiting for your update.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey DebDiva,

 

I wanted to follow up and see if you are still in need of any help? Let us know by updating this thread, and the community will be happy to lend a hand. Also, please be advised that this thread will be locked after 24 hrs.


Kind regards,

Alex