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Google Home Wifi

chesterr
Community Member

I am trying to set up a Google Home Hub, however, due to work restrictions on wifi i cannot connect my phone and the Hub to the same wifi. The phone connects only via our main wifi and the hub can only connect to the wifi intended for smart devices. Since there is a point in initial setup that they must be on the same network I can't get through setup. We are permitted to add IOT devices on the secondary wifi once MAC addresses are registered (which it is). Does anyone know a workaround for this "must be on the same network" issue in the beginning? TIA

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

No I'm afraid. Fundamentally, it is a consumer device designed for use in the home with no restrictive network settings. Your phone and the hub must be connected to the same Wi-Fi network and there is no workaround for that unfortunately.