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Google Hub not recognizing Nest Doorbell

MiloTheSilo
Community Member

Hmmm, what to do next.  When the Nest Doorbell rings I can not talk to the person using my Google Hub and I can not hear them.  I've checked and rechecked and can't get it back to normal.  Any help would be appreciated.

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi MiloTheSilo,
 

I’m sorry for the delay. Let’s check — give these steps a try:

  1. Open the Home app .
  2. Touch and hold your device's tile.
  3. In the top right, tap Settings > Doorbell.
  4. Turn Visitor announcements on or off.
  5. Make sure Quiet Time is disabled.
    In the Google Home app: select the doorbell > on the bottom, tap More > select Quiet time > tap Stop to disable Quiet time.

Also, have a look at this guide: Stream your security camera using your Google Nest display.

 

Let me know how it goes.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

It's me again. I want to make sure you're all good — did those steps work?

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT