04-20-2023 07:21 PM
I have an LG TV set up on the Google home app and it was working with voice commands however now can only turn off the TV. When you ask to turn the TV back on (with voice commands to the Google Nest) it opens the TV picture settings on screen of the Nest and doesn't turn the TV on. The firmware is up to date on everything and I had Google home and everything set up correctly. CEC is enabled on the TV. Please advise.
04-24-2023 04:40 PM
Hi Geoffcraig,Wh
Thanks for reaching out — let’s see what’s going on. A few questions: When did it begin? Were there any recent changes or updates to your network or setup? Also, what steps have you taken so far?
Relink LG TV and observe if it makes a difference.
Regards,
Juni
04-27-2023 07:40 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
Thanks,
Juni
04-29-2023 03:40 PM
Hey Geoffcraig,
I'm checking in to make sure that you've seen our responses. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Thanks,
Lovely