Google Nest thermostat

[Malcolm01]

If I move my current Nest devices to Google I cannot see my hot water schedule only the thermostat I can

[EduardoN]

Hi @Malcolm01,

Thank you for contacting this community! I understand that if you move your Nest device to Google, you can't see the schedules for hot water, only for the thermostat. I'm here to help. Regarding this situation, I'd like to ask you some questions to get more information:

• What is the specific model of your Nest thermostat? Here’s a helpful article about how to identify your thermostat model.
• Can you see your hot water schedule in the Nest app?
• What is the make and model of your phone?
• What is the version of the Google Home app?

For the moment, I'd like to share some troubleshooting steps that might help you:

• Confirm that the Google Home app has permissions to use on your phone.
• Force quit the app.
• Clear the cache and storage.
• Uninstall and then reinstall the Google Home app.
• Restart the device.

Please feel free to share any additional details you think might be relevant.

Best regards,
Eduardo