10-26-2022 11:21 AM
Hello. I had two nest minis set up as a pair and the number 1 in that group has died. I cannot unpair the speakers now and whenever I enter settings it says it's unable to connect despite having WiFi and being able to still cast music to it.
Factory reset doesn't work either. Is there a way to unpair devices or another way to force a factory reset?
10-31-2022 10:12 AM
HI Corruptfrost,
Thanks for posting and for being a step ahead of us.
I’m sorry for the trouble this has caused you, let me help you out. Could you check this link and see if this is the way you did the reset? Try to create a new home structure and set up your Nest Mini there. Check the steps below on how to create a new home structure.
Create a home
Let me know how it goes.
Thanks,
Juni
11-03-2022 10:18 AM
Hi there,
Buzzing in to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
Regards,
Juni
11-04-2022 10:22 AM
Hello there Corruptfrost,
We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni