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Google nest mini pair issues

Corruptfrost
Community Member

Hello. I had two nest minis set up as a pair and the number 1 in that group has died. I cannot unpair the speakers now and whenever I enter settings it says it's unable to connect despite having WiFi and being able to still cast music to it. 

 

Factory reset doesn't work either. Is there a way to unpair devices or another way to force a factory reset?

3 REPLIES 3

Juni
Community Specialist
Community Specialist

HI Corruptfrost,

 

Thanks for posting and for being a step ahead of us. 
 

I’m sorry for the trouble this has caused you, let me help you out. Could you check this link and see if this is the way you did the reset? Try to create a new home structure and set up your Nest Mini there. Check the steps below on how to create a new home structure. 

 

Create a home

  1. Open the Google Home app .
  2. Tap Add .
  3. Tap Create new home.
  4. Assign a home nickname, and enter the home address.

Let me know how it goes.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there Corruptfrost,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni