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Google nest not doing what is asked

jackyChan965
Community Member

My Google nest hub is not turning off when I have given a time frame. I say play radio for 1 hour, she answers but after 1 hour she keeps playing. I have noticed others with the same problem

4 REPLIES 4

landernettles
Community Member

Which app do you use for your assistant? Google home works well if you set it under routines and the Google nest app has a feature as well for timing certain functions

Juni
Community Specialist
Community Specialist

Hi folks,
 

Thanks for the help, @landernettles.

 

@jackyChan965, thanks for posting. We're happy to confirm that we've rolled out a fix for this behavior. Are you still experiencing the Sleep Timer feature issue? We would like to know so we can follow up with the team.

 

Looking forward to your response.
 

Best,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi jackyChan965,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan