02-10-2023 11:25 PM
02-15-2023 06:29 AM - edited 02-15-2023 06:31 AM
Hi Antoni,
Thanks for posting here in the Google Nest Community.
Good question, let me help you. From which country are you contacting us from? For country availability, refer to the list of supported countries.
If you are located in one of the supported countries, you can uninstall and reinstall your Google Home app and observe if it will make a difference. Using another phone will help us further isolate the issue too.
Looking forward to your response.
Thanks,
Juni
02-18-2023 06:42 AM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
Regards,
Juni
02-19-2023 08:22 AM
Hey Antoni,
We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Best,
Alex