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I received a wired doorbell secondhand

oscarrmartin
Community Member

I received a wired doorbell secondhand from someone who replaced theirs, however, I was not given the chime connector. How could I get a replacement so the doorbell will work?

4 REPLIES 4

aatienza
Community Specialist
Community Specialist

Hey oscarrmartin,

 

Let's check the warranty of your Nest Doorbell (Wired). Could you fill out this form and let us know once you're done?

 

Thanks,

Archie

Already has been checked and is out of warranty. Third party vendors do not sell the chime connector alone and I need a replacement to get the full experience out of my Nest Doorbell (Wired).

aatienza
Community Specialist
Community Specialist

Hey oscarrmartin,

 

Sorry to hear that. I'd suggest looking to other third-party retailers to purchase a chime connector for your Nest Doorbell. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://bit.ly/3h9zod5 for any updates.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve