cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Lost phone can not find

Rasul
Community Member

I can not find my lost phone and it has location turned off, I need help! Can someone guide me?

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

To find it, it's location must be turned on so you're not going to be able to locate it unfortunately.

Find, lock, or erase a lost Android device - Android Help

For further support, I'd recommend posting in the Android community.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I appreciate the help, @David_K

@Rasul, I'm afraid that we can't help with this since like davidking said, Location needs to be enabled for the Find My Phone feature to work. The device should also be powered on and have a WiFi or mobile data connection.

If you have other questions in mind, let me know; otherwise, I'll be locking this thread in the next 24 hours.

 

Cheers, 
Lovely