Mibox remove from google assistans

[Qadmin]

I havet used an mibox with my google assistent.

Now I try to remove it. Chick on unlink devisen but It do not unlink.

Every time I till google to close all decices it says XX is clised but the mibox cant be found.

Anyone with the same problem?

[Juni]

Hi Qadmin,
 

Thanks for posting here in the Google Nest Community.

I know how it feels when something isn’t working as it should. Which Nest speaker/display do you own? You can unlink your third party devices by following the steps below.
 

1. Make sure the your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
2. Open the Google Home app .
3. Tap account (yourinitial or your profile picture).
4. Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon choose another account or Add another account .
5. Select Assistant Settings Home Control.
6. Under Linked services, tap the home automation partner Unlink account Unlink.

Let me know how it goes.

Thanks,

Juni

[Qadmin]

When I press the icon for unlink. Nothing happens. Just an short blink. I have other links an this I can unlink. But for my 2 Mibox links I can't unlink. If i try to delete my home and and an new home with my google account all the link including themibox links just comeback.

[Azarco]

Hello Qadmin,

I'm sorry you had to go through this. Our team is aware of this and working on a fix. I'd suggest you send feedback using the Google Home app or via voice so they can get some logs about this issue.

Kind regards,

Alex

[Jake]

Hey there,

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Toddwlarson]

I am having the same problem. I am not able to access the MiBox as I no longer own it and it is not connected to the network, and I cannot find a place to remove it from my Google Home.

I get this message 

Disconnected device

Connect to your Wi-Fi to cast

Check that Disconnected device is online and your phone or tablet is connected to the same Wi-Fi network. Additionally, make sure local network access is enabled in your phone or tablet's privacy settings.

Help Center

Unable to access device settings.

[Qadmin]

I think this is called " ghost devices" I really don't understand why google can't delete thes devices/connector from an persona devices. The recommend me to delete my google account and create an new one. 

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Qadmin]

Yes, i can't remove them from my assistant.

[Azarco]

Hey Qadmin,

If the steps above didn't work, please visit this page to see if you can unlink your devices this way. If the issue persists, try creating a new home structure and move your devices there. Once done, you can delete the old home that you have.

Keep us posted.

Best,

Alex

[Qadmin]

I can absolutely move my devices to an new home. But my "mi" devices are not in my home. The do only show in the Google assistant > Linked Devices. Here I have a lot of devices and 2 miboxea. When I press on them to unlink/remove them. It only come an short blink and nothing happens.

[Qadmin]

Hi. There are nothing to unlink at that page. Can I send screenshots?