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My Google nest hub does not show any of my lights in the home controll

Otter1
Community Member

My Google nest hub doesn’t show any of my lights in the home controll page, it only shows “room” and when I click on “room” I get a plank page that does nothing. 

the voice command for the lights work perfectly, and I can controll my lights in the app jus fine. 

I have tried resetting the nest hub and configuring again, that didn’t work. I’ve contacted Google support but haven’t got an answer. Do any of you know how to fix this?

2 Recommended AnswerS

Otter1
Community Member

Update! 
I started working again when I changed the assistant setting to English (even thoug im Norwegian)

Do any of you know why this happens?

hope Google fixes this problem 

View Recommended Answer in original post

Otter1
Community Member

If you turn it to English, then back it works only for a few hours:(

 

View Recommended Answer in original post

5 REPLIES 5

Otter1
Community Member

Update! 
I started working again when I changed the assistant setting to English (even thoug im Norwegian)

Do any of you know why this happens?

hope Google fixes this problem 

Otter1
Community Member

If you turn it to English, then back it works only for a few hours:(

 

LovelyM
Community Specialist
Community Specialist

Hello Otter1, 

Thanks for reaching out to the Community forum.

A few questions: were the lights showing in the Google Nest Hub before? If yes, when did the issue start? What troubleshooting steps have you tried?

Make sure to unlink and relink your smart lights. You might also try to move them to another room to see if that will make them show up in the display.

Keep me posted.

Thanks, 
Lovely

Muddi
Community Specialist
Community Specialist

Hey Otter1,

 

How was your device? If you have additional questions or concerns about your device, please do not hesitate to update the thread, and we're glad to help.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Otter1,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi