My google nest won’t connect to Wi-Fi

[LizelleS5]

Everything in my house is connected to the working Wi-Fi but my nest can’t connect. 
what do I do except throw or bash it? 

[AndroiFy]

Hi @LizelleS5 

Did you try any troubleshooting steps? Try the one in the article here: https://support.google.com/googlenest/answer/13151717?hl=en

[LovelyM]

Hi folks, 

Thanks for lending a hand, @AndroiFy. 

@LizelleS5, thanks for reaching out and we'd love to help get your Google Nest device back up and running. A few questions: what device do you have? Was it connected to your WiFi before? Have you tried any troubleshooting steps?

Please do a sequential reboot of your WiFi router and Google Nest device for five minutes to see if that helps. 

Let me know how it goes.

Regards, 
Lovely

[LovelyM]

Hello LizelleS5, 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have. 

Cheers,
Lovely

[LovelyM]

Hey LizelleS5, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you still need assistance and we'd be glad to further assist you.

Thanks, 
Lovely